Naturelys Cosmetics complies with the obligations arising from the Data Protection Law and the Law on the processing of personal data and the protection of privacy in the electronic telecommunications sector. Our Privacy and Cookie Policy explains how we will treat any personal information you provide us when using this website and the services we make available through this means.


1 – Data Collection and Registration

Naturelys Cosmetics is committed to protecting the privacy of its website users and, as such, only collects personal information from those who voluntarily provide it, and thus also only uses it for the purposes for which it was provided. The personal data collected by Naturelys Cosmetics is processed automatically and is intended for the management of the customer’s file, its services and its requests for support. The collection and processing of personal data also has the purpose of using it for contacts by Naturelys Cosmetics for the purposes of:

Ensure the normal functioning of the contracted service, namely by providing data for its management and billing;
Communicate programmed interventions, report problems and/or other situations of relevance and/or impact on its services or support channels;
Promote the contractually required communication, using the stipulated route for this purpose (General Conditions for Service Provision);
Sending general and advertising information regarding Naturelys Cosmetics and the services provided by it

The data provided are integrated into a database, and its treatment is automated, organized and maintained directly by Naturelys Cosmetics in accordance with Law 67/98 of 26 October. Minors under the age of 18 must obtain authorization from their parents or guardians before accessing or providing personal data on the website.


2 – Rectification or deletion of data provided

2.1 – Provision of data and rectification

Under the terms of the applicable legislation, the user has the right to access and rectify his data, so Naturelys Cosmetics offers the customer permanent access to his data, thus enabling its rectification at all times.

2.2 – Free provision of data and acceptance of this privacy policy Any user may freely choose whether or not to provide their data. Completing the customer form, contact form, quote request and newsletter subscription form is considered a voluntary indication of data and is understood as a declaration of acceptance by the customer of this privacy policy, as well as the treatment and storage of this data, by Naturelys Cosmetics, for the commercial purposes for which they are intended. Therefore, Naturelys Cosmetics reserves the right to store and use the data provided by the customer until expressly stated requesting its deletion.

2.3 – Deletion of data Although Naturelys Cosmetics does not undertake to store customer data after the deadlines for renewing its services have expired and/or after termination of the contract without there being express information about it, Naturelys Cosmetics cannot ascertain with certainty whether or not the client intends to remain registered as a Naturelys Cosmetics client. If it is in the customer’s interest to no longer be contacted by Naturelys Cosmetics and that Naturelys Cosmetics no longer keeps their data, they must expressly request the deletion of their data from our databases. For questions related to the processing of your personal data, you may contact Naturelys Cosmetics using the data indicated in point 6 of this Privacy Policy.


3 – Security and use of your information

Naturelys Cosmetics undertakes not to sell or rent or transmit, or under any other title, any personal data sent by users of our website to third parties, without prejudice to doing so with the user’s authorization or when legally required. Naturelys Cosmetics ensures that, as far as is required and reasonable, adequate technical measures have been adopted and organized to protect personal data against accidental or illicit, unauthorized destruction, alteration and/or dissemination of personal data. Any attempt to violate the database of this website will be subject to criminal action and criminal complaint, as provided for in Portuguese legislation regarding databases and may lead to civil and criminal liability.


4 – Conservation of personal information

After collecting individualized personal information voluntarily transmitted by the user, Naturelys Cosmetics will preserve and maintain it for the period necessary for the purpose of its treatment, until instructions to the contrary, or until the law requires its deletion. Keeping this information allows Naturelys Cosmetics to continue providing personalized services without interruption, unless expressly opposed by the User. Despite this, Naturelys Cosmetics is not obliged to store customer data after the deadlines for renewing all its services have expired, without payment.


5 – Payments

Naturelys Cosmetics takes all the necessary precautions to guarantee the protection of the information collected from the customer and guarantees that all payment data entered are automatically encoded using SSL-Secure Sockets Layer technology, in order to guarantee total security in the payments made. In order to verify that the information is being transmitted safely, note that an image of a closed padlock/padlock will appear next to the URL, indicating that the connection is secure. The data provided by the customer to make payments, namely those relating to credit cards, are never stored by Naturelys Cosmetics, being used only when processing the transaction, which is carried out from a secure page and appropriate technologies to ensure that there is no risk.


6 – Responsible entity

The entity responsible for processing the Database is Naturelys Cosmetics, headquartered at Prc. Comendador Joaquim Fernandes Ferreira Simões 9, 6270-457 SEIA – Portugal, legal person nº 500 375 185, Email: info@naturelys cosmetics.com


Our Cookie Policy

Cookies are small pieces of text sent to your browser by websites you visit. Cookies play an important role; without them, using the web would be a much more frustrating experience.

Cookies are files that are saved on your computer with the sole purpose of simplifying your navigation on Naturelys Cosmetics.com, facilitating your next visit and making the Naturelys Cosmetics.com website more useful for you (these cookies cannot contain viruses or be executed, as they are not active files). Cookies are saved on the terminal equipment and accessed by our website only because and when the user gives his consent through active behavior and through a free decision embodied in the acceptance of navigation on our website, based on clear and complete information in the terms explained below, namely on the purpose of processing.

These cookies can only be read by Naturelys Cosmetics.com and you. The cookies we use and what their functions are: Strictly necessary cookies – these are essential cookies that allow our website to respond to any action you perform on the website, such as completing an inquiry form. The website does not function properly if this cookie is not used.

Analytical cookies – these are cookies that enable the function of analysis software (analytics). This software helps analyze our website visitors and provide anonymous information such as browsers used, return visitors and response to marketing activities. This information helps us to improve the site and your online experience.

Functionality Cookies – these are cookies that store user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.

Permanent cookies – these are cookies that are stored on access devices (computer, mobile phone, smartphone or tablet), at the level of the internet browser (browser), and are used whenever the user visits the website again. In general, they are used to direct navigation according to the user’s interests, allowing a more personalized service to be provided;

Session cookies – these are temporary cookies, which are generated and available until the session ends. The next time the user accesses their internet browser (browser) the cookies will no longer be stored. The information obtained allows you to manage sessions, identify problems and provide a better browsing experience.

The user is allowed to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser (browser). Disabling cookies may prevent some of our web services from working properly.

For more information about cookies, including to find out which cookies have been set and how they can be managed and deleted, visit www.allaboutcookies.org. If you do not want your website visits to be detected by Google Analytics, go to http://tools.google.com/dlpage/gaoptout Acceptance of these terms By using this website, you consent to the collection and use of your information as set out in this Cookie Policy.

Select a Pickup Point